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Campus Loan Servicer: ECSI Faq’s

Campus Loan Servicer: ECSI Faq’s

The University of Ca has involved the solutions of Heartland ECSI, Inc. (ECSI) to replace Conduent formerly ACS Education Services (ACS) because the servicer for several regarding the University’s campus-based student education loans August that is effective 2017. This really is a system-wide modification impacting all University of Ca campuses.

Starting in August 2017, ECSI will assume duty for servicing the University’s campus-based student loans including, although not restricted to, giving education loan payment statements, processing education loan re re payments, forbearance, deferment, and termination request types, and providing quality customer solution to the education loan borrowers.

The University recognizes that due to the change to ECSI, you will see changes that are various our borrowers and a period of interruption in services. But, our company is making every effort to help make the change a smooth one, with because service that is little as you can, following directing concept of accomplishing our better to deal with debtor needs.