Thomas G. Dunlop Joins CLM Advisors

On April 28th, 2017, posted in: News by

For Immediate Release — Apr 28, 2017

Thomas G. Dunlop Joins CLM Advisors

Deerfield, Ill — CLM Advisors is pleased to announce that Thomas Dunlop has joined CLM Advisors. Tom will focus his CLM Advisors’ practice on two distinct areas of the industry.

First, he will advise insurers, claims organizations and staff counsel operations on performance improvement issues ranging from operations improvement, litigation support vendor selection, contracting and management, and legal bill review and legal matter management systems.

Second, for outside insurance defense firms, and also for technology and service companies serving the claims and legal industries, Tom will help them to be more successful, by defining company value propositions, improving services delivery, and enhancing operational efficiencies.

Tom comes to CLM Advisors with 30 years of experience in Staff Counsel and Legal Operations Management, gaining deep expertise in staff counsel office management, staffing, and performance management. Tom’s broader litigation operations experience includes:

  • the creation and management of a 20-person internal bill review and payment team
  • the design, training and introduction of matter management systems
  • national legal vendor sourcing and contracting
  • the use of offshore vendors within backroom legal operations, and
  • the early introduction and roll-out of legal e-billing platforms

Most recently, Tom served as Head of Legal Operations for CNA Insurance companies. He held numerous management positions in both legal operations and staff counsel at CNA, serving as Managing Trial Attorney, Regional AVP for Staff Counsel, and AVP of Legal Operations and Sourcing.

Tom is a licensed attorney and received his B.A from the University of Wisconsin-Milwaukee and his J.D. from Gonzaga University School of Law. Tom is a member of the Wisconsin State Bar Association and completed management training at the Kellogg School of Northwestern University.

Inquiries about Tom’s practice and services can be directed to or to

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of more than 40,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition. More information about CLM Advisors can be found at

#Contact: Taylor Smith | President, CLM Advisors | 224.212.0134 |

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