CLM Advisor  Taylor Smith will address members of the Central Claim Executives Association (CCEA) at the CCEA Fall Conference on October 10, 2013. Mr. Smith will be presenting on the topic of “A New Wave of Collaboration in the Claims Industry — An Update on Efforts to Promote the Highest Standards of Claim and Litigation Management.”

Mr. Smith serves as the president of CLM Advisors. His practice at CLM Advisors focuses on improving the businesses of claims, legal, and insurance executives, and those of law firms and technology and service companies that sell into the insurance and litigation arenas. His areas of specialty include legal spend and vendor management, market intelligence studies, talent acquisition, sales and marketing and other operational areas of opportunity for industry executives.

Mr. Smith’s articles and interviews have appeared in Claims Management Magazine, Claims Magazine, Claims Advisor Magazine, Litigation Management Magazine, Metropolitan Corporate Counsel Magazine, Property Casualty 360, AM Best’s ReviewNational Underwriter, and For the Defense, the magazine of the DRI.  Taylor received a bachelor’s degree from Columbia University in New York City, and attended Boston College Law School.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of more than 22,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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May 30, 2013

New York, NY — Synerscope B.V, has retained CLM Advisors to assist in the market expansion of an innovative big data visualization solution for the Insurance industry.  Synerscope effectively allows users to identify and diagnose deviant processes by visual analysis of massive amounts of data.  This solution can help insurers with workflow analysis, process improvement, network utilization, fraud diagnosis and Cyber-security (identification of cyber attack sources and activities).

“We have had an enthusiastic reception to Synerscope over the past year with lead customers, all market leaders, and now look forward to exposing it to a much wider audience. Synerscope uses unique proprietary technology that has only recently been developed, and has a much lower Total Cost of Ownership, while demonstrating high effectiveness. We have high hopes for the next year as we become better known,” said Richard Guha, President of Synerscope,North America.

“The Synerscope application is exceptionally interesting to us because it addresses a number of challenges that claim executives raise frequently relating to claims workflow, improving efficiency and fraud diagnosis.” said Taylor Smith, President of CLM Advisors. “The opportunity to easily analyze and visualize data is very exciting. Additionally, the premise of a rapid installation –—just minutes to install — and a rapid utilization curve — users can be proficient in the application in a matter of hours – is very intriguing to the executives we work with.  The fact that Synerscope can be used in conjunction with data mining or other analytic tools to extend its capabilities also creates interesting opportunities for claims operations  We are very pleased to be working with Synerscope in an advisory capacity.”

Synerscope directly leverages the human visual system to easily recognize patterns. This as opposed to conventional BI (Business Intelligence)/”Big Data” analysis tools that frequently use predefined rule-based or knowledge-based detection functions. These require long computation times or they perform poorly on fuzzy and flexible patterns that humans typically identify with ease.

CLM Advisors’ work with Synerscope will be led by CLM advisor and industry veteran Gary LaFond.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM)Alliance, an organization of more than 20,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.  For more information, please visit www.clmadvisors.org

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

About Synerscope

SynerScope was founded in 2011 as a high-tech spin-off company of the Information Visualization group of Eindhoven University of Technology headed by prof. Jack van Wijk. Based on award-winning research performed at the same university by Danny Holten, our Chief Science Officer (CSO), and inspired by the business vision of Jan-Kees Buenen, our CEO, SynerScope provides advanced BI/”Big Data” analysis software that directly allows actual domain experts and analysts to make sense of their “Big Data”.

Contact:

Richard Guha
President, North America
Synerscope Fraud & Forensics, Inc.
(203) 659-0285
Richard.guha@synerscope.com

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CLM Advisor Kevin Quinley is scheduled to speak at the CLM’s “Product Liability” mini-conference in Dallas, TX on Friday, May 17th.  Mr. Quinley will be on a panel presenting, “Avoiding Spoliation Landmines in Product Liability Cases.”  The event will be at the Hilton Anatole Dallas.

To register, go to http://www.theclm.org/midsizeevents/default.aspx?eventCode=PRL2013

In addition, Mr. Quinley’s article, “15 Traits Medical Device Firms Should Seek in an Insurance Broker,”  was published in the April 2013 issue of Medical Product Outsourcing  magazine.

Kevin M. Quinley, CPCU, ARM, AIC, AIM is also the Principal at Quinley Risk Associates, LLC.  He is a nationally recognized authority on claims-handling and litigation management.  He also serves as an expert witness on matters relating to bad faith, extra-contractual liability and adjuster standard-of-care.   Kevin is a frequent writer, speaker and trainer on topics relating to litigation management.

He has a BA from Wake Forest University and an MA from the College of William & Mary.  He holds the Chartered Property & Casualty Underwriter (CPCU) designation and specialty designations from the American Insurance Institute in Risk Management (ARM), in Claims (AIC), in Reinsurance (ARe) and in Management (AIM).   A Contributing Editor to Medical Product Outsourcing magazine, Kevin is has written over 600 published articles and ten books.  The latter includes Managing Product Liability Risk and Avoiding Litigation.   His tips and insights on claims and risk can be found also at his blog, “The Claims Coach” at www.claimscoach.com.  You can also follow him on Twitter at @ClaimsCoach.

About CLM Advisors

CLM Advisors is the consulting and advisory arm of the CLM, an organization of more than 20,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.  For more information, please visit www.clmadvisors.org

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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For Immediate Release
March 28, 2013

 CLM Advisors Announces New Service to Help Reduce Law Firm Overhead Costs

New York, NY — CLM Advisors, the consulting and advisory arm of the CLM, announced today that, through a partnership with Linq Consulting Group LLC, it will now offer services to help law firms reduce their overhead expenses.

CLM Advisors’ services will include a review and analysis of options to reduce key elements of a law firm’s overhead expense load. This will include an assessment of options related to shipping, third-party conferencing facilities, merchant services, telecommunication, office supplies, equipment and travel. More strategic analyses will examine options relative to real estate strategies and the management of working capital.

CLM Advisors has partnered with Linq to provide these services. Linq is a consulting firm whose partners have deep CXO experience in the financial management of legal and litigation-related enterprises, including vendor negotiations and management, merger and acquisition strategies, and the overall financial management of complex organizations.

“With the growth of overhead costs significantly outpacing the demand for services, we know that this is an important area of focus for law firms,” says Taylor Smith, President of CLM Advisors. “Almost without exception, each law firm executive director or chief operating officer we speak with references overhead reduction as a core focus. Our partnership with Linq enables us to respond to this need.”

These overhead cost reduction services are designed to provide law firms with a complete picture of their current environment and the ability to compare alternative scenarios. Consistent with the overall objective of these engagements, engagement pricing has been structured to be primarily contingent upon the financial savings realized by firms that benefit from the services.

About CLM Advisors

CLM Advisors is the consulting and advisory arm of the CLM, an organization of more than 20,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.  For more information, please visit www.clmadvisors.org

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

Contact:

Andrew Sims
Partner, Linq Consulting Group LLC
347.247.2631
asims@linqlegal.com

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For Immediate Release
March 22, 2013

Casentric Retains CLM Advisors after Successful Launch of Innovative CaseXpert™ Solution

New York, NY — Casentric, which builds intelligent software solutions that create competitive advantages for property casualty insurance claim operations, has retained CLM Advisors to assist in the market expansion of CaseXpert™, an innovative solution for the Property and Casualty industry.  CaseXpert™ helps adjusters effectively investigate, evaluate and negotiate the damage and liability components of property and casualty claims.

“Having completed a successful pilot phase of CaseXpert™ in the P&C market, we wanted a trusted group of advisors to assist in the introduction of CaseXpert™ to the industry’s forward-thinking leadership. CLM Advisors’ knowledge of the marketplace, and their ability to secure industry reaction to our solution, is a perfect fit for our needs,” said Jim Kaiser, CEO of Casentric.

“The CaseXpert™ application is exceptionally interesting to us because it addresses a number of goals that claim executives raise with us frequently,” said Taylor Smith, President of CLM Advisors. “The opportunity to raise overall claim accuracy, while improving both liability and damages outcomes, is very exciting. Additionally, Casentric’s focus on adjuster development fits well with our mission of furthering the highest standards of claims management. We look forward to introducing the industry’s most innovative executives to CaseXpert™ and are very pleased to be working with Casentric in an advisory capacity.”

CaseXpert™ moves the art of the claims process into the analytical science of settlement. The solution consists of several components—covering the areas of liability and damages, data analysis and reporting, and real-time negotiation guidance—which can be subscribed to individually or together. The application’s balanced approach to organizing and presenting information in a single, integrated application significantly improves claims handlers’ ability to use information from an accident to create an accurate value for a claim.

CLM Advisors’ work with Casentric will be led by CLM advisor and industry veteran Gary LaFond.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of more than 20,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.  For more information, please visit www.clmadvisors.org

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

About Casentric

Casentric was founded by Jim Kaiser, an experienced claims executive, with the goal of simplifying the investigation, evaluation and negotiation of personal injury claims.  Casentric is dedicated to developing engaging and easy-to-use Cloud Applications that promote operational excellence.  Casentric leverages state-of-the-art technologies that enable their customers to improve efficiency and accuracy in the claims adjudication process.  For more information, please visit www.casentric.com

Contact:

Steve Washington

Chief Operating Officer

(678) 253-8371

swashington@casentric.com

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January 17, 2013

CLM Advisor Kevin Quinley is scheduled to speak at the CLM’s “Coverage, Bad Faith and Fraud” mini-conference on Orlando, FL on Friday, January 25th.  Mr. Quinley will be on a panel presenting, “What We Have is a Failure To Communicate: Bad Faith in Adjuster-to-Insured Communication.”  The event will be at the Sheraton Orlando Downtown.  To register, go to http://www.theclm.org/midsizeevents/default.aspx?eventCode=BFCLF2013.

In addition, Mr. Quinley’s article, “Dancing With the (Litigation Management) Stars: Using Focused Litigation Plans” is now published in the Winter 2013 issue of the CLM’s Litigation Management magazine.  Co-authoring that article was another member of CLM Advisors, John Conlon of John Conlon & Associates and Cindy Khin of Medmarc Insurance Group.

Kevin M. Quinley, CPCU, ARM, AIC, AIM is also the Principal at Quinley Risk Associates, LLC.  He is a nationally recognized authority on claims-handling and litigation management.  He also serves as an expert witness on matters relating to bad faith, extra-contractual liability and adjuster standard-of-care.

He has a BA from Wake Forest University and an MA from the College of William & Mary.  He holds the Chartered Property & Casualty Underwriter (CPCU) designation and specialty designations from the American Insurance Institute in Risk Management (ARM), in Claims (AIC), in Reinsurance (ARe) and in Management (AIM).   A Contributing Editor to Medical Product Outsourcing magazine, Kevin is has written over 600 published articles and ten books.  The latter includes Managing Product Liability Risk and Avoiding Litigation.   His tips and insights on claims and risk can be found also at his blog, “The Claims Coach” at www.claimscoach.com.

Kevin is a past President of the Washington D.C. Chapter of CPCU.  He is a frequent writer, speaker and trainer on topics relating to litigation management.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of 18,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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For Immediate Release
December 14, 2012

CLM Advisors Continues to Expand Its “Grow Your Practice” Seminar Series for Law Firms

New York, NY — CLM Advisors continues to roll-out its “Grow Your Practice” Seminar series for law firms. This educational series, designed to assist firms of all sizes, helps lawyers to see the world from their clients’ perspective and arms law firms to distinguish their firm’s services in a highly competitive landscape.

The Albuquerque law firm of Stiff, Keith & Garcia recently set aside four hours on a Saturday to bring together all lawyers in the firm to participate in this educational exercise. Firm President John Stiff was very pleased with the result. “We found this educational event to be invaluable,” says Stiff. “It is a part of our Firm’s core mission to be as responsive to the true needs of our clients as possible, and understanding those needs more fully helps us to fulfill that mission. This is good for our customers and good for the Firm. “

Stiff added, “What we learned in this event will also help our lawyers to grow the Firm’s practice, retain current clients, and secure more assignments. All of these financial benefits are very important to those of us running the Firm’s operations. “

CLM advisors Vic Marmo and Toni Forge, Esq. conducted the particular session for Stiff, Keith & Garcia. Both have deep experience in purchasing legal services. Taylor Smith, President of CLM Advisors, says “Our consulting work with litigation and claim executives gives us rich insight into what insurance defense organizations are looking for. It is very rewarding for us when we see lawyers begin to describe what is great about their firms in terms that legal services buyers want to hear. It is good for both parties and because it advances the dialogue around best claims and litigation management practices. Lawyers that do this are positioning themselves very well for the future.  ”

The four-hour Seminar series is delivered in-person to law firms. The session addresses subjects designed to help firms get, and stay, on approved panel lists, and be assigned more cases. Topics range from what to say and not say and do, effective firm value messaging, use of social media, how to make every interaction count, use of alternative fee arrangements, what metrics to capture and emphasize, and how to distinguish between the needs of client executives and adjusters.

More information about the “Grow Your Practice” Seminar series can be obtained by contacting CLM Advisors.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of more than 18,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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Lee E. Fogle Joins CLM Advisors

On November 12th, 2012, posted in: News by

For Immediate Release
November 12, 2012

Lee E. Fogle Joins CLM Advisors

New York, NY — CLM Advisors is pleased to announce that Lee Fogle has joined its consulting and advisory group. With an exceptionally rich background in the property casualty technology arena, Mr. Fogle will focus his practice on the service and technology providers that serve the industry.

“We are excited to add Lee’s expertise to our advisory group,” Taylor Smith, President, CLM Advisors. “Lee has over 30 years of experience in designing and building high performing sales organizations, developing turn around strategies, and in pricing and incentive compensation best practices.

These skills will be invaluable to our service and technology clients who have been asking for such expertise. At the same time, Lee’s extensive experience in vetting and selecting the right services and technologies will be of paramount importance to our insurance company clientele.”

Prior to joining CLM Advisors, Fogle served as Vice President of CSC, where he was responsible for North American Sales in the Property & Casualty Insurance sector. Previously, Fogle served as Senior Vice President of Sales, Marketing and Consulting for Duck Creek Technologies, (ultimately acquired by Accenture), and as Chief Operating Officer for the Claims Outcome Division of ISO. He began his career with Policy Management Systems Corporation (PMSC), where among other responsibilities he served as Vice President of the claims products division, with full P&L responsibility for consulting, implementation, sales and marketing.

About CLM Advisors

CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of 16,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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The CLM Advisors has released a new Market Study Report. Entitled “Law Firms and Electronic Invoicing Processes – A Review of Challenges and Opportunities,” the Report examines how defense firms have responded to the compliance requirements of e-billing and litigation guidelines.

Through interviews with more than 50 law firm managing and senior partners, principally in the insurance defense arena, the Study documents what resources and processes law firms have put in place to ensure high compliance with billing guidelines and e-billing software, and analyzes how effective this investment in time and resources has been.

The Study was authored by CLM Advisor Toni Forge, Esq. Ms. Forge has deep experience with litigation management issues as they affect law firms. At Arrowpoint Capital Corporation, she served as Claim Executive, responsible for the Claims Litigation Management Strategy and Legal Bill Review Unit. She previously served as Regional Managing Attorney for Fireman’s Fund Insurance Company, and as Associate General Counsel at Transamerica Asset Management and Trust Company of the West (TCW). Ms. Forge is also the founder of Total Litigation Solutions, a litigation management consulting firm.

Ms. Forge is also a Foreclosure Mediator for the State of Nevada and a member of the National Black MBA Association. Sh received her J.D. from the University of California, Hastings College of the Law.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of 15,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.

Contact:

A copy of the Report may be obtained by writing to report@theclm.org, by writing Ms. Forge at toni.forge@theclm.org, or by contacting:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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CLM Advisor Kevin Quinley is scheduled to speak at Carr Maloney P.C. law firm’s Annual Associates’ Retreat at the Nemacolin Woodlands Resort in Farmington, PA on October 20th.  Mr. Quinley will be presenting, “How to Win Friends and Influence the Claims Department.”  Carr Maloney is a Washington D.C.-based law firm.

On October 23rd, Mr. Quinley will be presenting a webinar for Fireman’s Fund Insurance Company claim personnel on “The Three Pillars of Effective Litigation Management.”

Kevin M. Quinley, CPCU, ARM, AIC AIM is an advisor with CLM Advisors, and a principal with Quinley Risk Associates, LLC.  He is a nationally recognized authority on claims-handling and litigation management.  He has 35 years experience in managing casualty claims and litigation.

Kevin has a BA from Wake Forest University and an MA from the College of William & Mary.  He holds the Chartered Property & Casualty Underwriter (CPCU) designation and specialty designations from the American Insurance Institute in Risk Management (ARM), in Claims (AIC), in Reinsurance (ARe) and in Management (AIM).   A Contributing Editor to Medical Product Outsourcing magazine, Kevin is has written over 600 published articles and ten books.  His tips and insights on claims and risk can be found also at his blog, “The Claims Coach” (http://www.kevinquinley.com/blog-test/)

He is a past President of the Washington D.C. Chapter of CPCU.  He is a frequent writer, speaker and trainer on topics relating to litigation management.

About CLM Advisors
CLM Advisors is the consulting and advisory arm of the Claims and Litigation Management (CLM) Alliance, an organization of 15,000 members and fellows focused on promoting and furthering the highest standards of claims and litigation management. CLM Advisors works with claim and legal executives, law firms, and vendors to improve their businesses. The organization provides its services in three primary areas:  advisory and consulting, market intelligence, and talent acquisition.

Contact:

Taylor Smith
President, CLM Advisors
224.212.0134
taylor.smith@theclm.org

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